I have a Model #1 I-251577 Hot Springs
When I turn the hot tub on the gfci tripped and when I disconnected the heater it stopped. I recently replaced the heater from Hot Springs (same) and filled the tub
up. Everything worked perfect until the water reached 93* degrees. The gfic tripped again! Everytime I reset it it would flick on and off. (the power) When I unplugged the
silent flow recirculating pump the power light stayed on for 1 minute and then it just keeps blinking. When it does this the pump and jets won't work. Do you have any ideas. Do you think it could be the silent flo 5000 recirculating pump? please help!
Can you give me a toll free phone number to get in touch with someone who can help?
thanks

Hot Springs........800-999-4688 Ask for Tech Support. But when you unplug the circ pump, the heater will over heat. Causing the blinking light. Ive had heaters go bad hours after I've put them in though. If you have a meter that will do current leakage tests, you can narrow it down to either the heater or circ pump. Good Luck

thanks a million for the advice!
I tried to run the tub with the heater turned down. I reset the gfci and turned on the jets. ran for 10 minutes and then I pushed the cleaning cycle (10 min) and when the cleaning cycle was finished it tripped immediately. I had the recycling pump unplugged the whole time. After the cleaning cycle the recycling pump is the only thing that is suppose to run continusally, but it wasn't plugged in. Whenever I plug the circulating pump in the light just blinks and there is no pwer to even run the jets. Sounds like it is the recirculating pump for sure. There is a lot of calcium buildup on the recycling pump as well. thanks!

FYI blinking light = heater overheating. Spa will not run until heater cools off. And I'm confused that you think that the circ pump was causing the gfci to trip when it was unplugged. But those circ pumps generally live about 5 years.

With the circulating pump plugged in the gfci trips and I have no power at all. No blinking light or anything. If I unplug the circ pump the light stays on and I can run the jets and then the cleaning cycle. As soon as the cleaning cycle is complete the light starts blinkin and I have no power at all, probably because the circ pump is not working and the heater overheats. I just put a new heater from Hot Springs in last week. The circulating pump has been there since 1995 (11 years). It has a calcium buildup and there is a trickle of water leaking around it.

Thanks

My only qualification to respond here is from having owned and managed my spas for nearly 30 years.

FWIW, as much as I've hoped for leaks, drips, and tell tale calcium build ups to vanish, they seldom, if ever disappeared. All I've ever achieved from deferring the inevitable was to end up paying more for the replacement part years later and having spent all that time wondering if and when the offending unit/part would fail and necessitate an unplanned, emergency repair. And then when they did fail, I had to scramble around to get the parts, at any cost.

With that said, an 11 year old pump with a leak and obvious water marks is a sign that it's time to replace it and start enjoying your tub instead of chasing your tail and laying awake at night thinking of other options to employ.

My only issues with replacing pumps was weighing the price versus how much I could upsize before compromising the integrity of the pipes and fittings.

Move on to a new pump and enjoy the fruits of your labor.