Need some more information.
This is a Fountain Valley spa that was upgraded and it's got an RC4 control installed.
1. What kind of an electric heater does it have? Plastic housing? Stainless steel straight through type?
2. Is the wire for the heater element going directly to pins 11 or 12, or does it go to a separate contactor or relay? (I'm guessing it goes straight to the heater - euw!

)
Btw, line 12 on the board (k5 relay) is normally assigned to the heater, so it's a good possibility the relay just isn't doing to well now. If you remove the cover from the relay (of course with the power turned off), put your ohm meter between pins 11 and 12, the press down on the armature of the relay (the spring thingy), you should get next to zero ohms. Anything more than this, or if it gives you infinity for a reading, then that particular circuit loop is bad on the board.
The RC-4 (as well as it's subsequent replacements), all use an input-output type of scheme for each relay to the terminal strip. You can see what I'm talking about by taking a look at this pdf diagram of the replacement BL-40:
http://www.alliedinnovations.com/pdf/bl-40ts.pdf
The jumpers are necessary to get primary power from one device to the other. Pretty simple system, eg: Pump 1 low input, Pump 1 low output, Blower input, Blower output. What that's telling you is that both the pump 1 input, and the blower input may be tied together so that the blower can get power from the same place as the pump does.
See if you can do that check on the relay circuit and post back.
Thanks.