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 Post subject: FLO error, but why so soon
PostPosted: Mon Nov 05, 2007 12:55 pm 

Joined: Mon Oct 08, 2007 6:55 pm
Posts: 4
Location: San Jose, CA
Hi all,

I have read some of the posts on here, but did not find anything quite like my issue.
I have a Sundance Optima 880, bought new in early August. I started getting FLO errors about early September (5 weeks after install). So I noticed the filter was pretty dirty already, so I replaced it with a new and the problem went away. Last night (5 weeks later) again, I noticed the FLO error is back. The filter is not that dirty by sight, but should these filters clogg up so fast and is this a normal occurance? We use the tub every night for a two cycles. I have two teenagers and a wife which use this religiously.
One more point, I changed the water the same day I put in the new filter, so the water is only 5 weeks old. I run 3/4 Bromine tablets each week, and use shock out weekly. Last night I added PH down to the water because it was really high. That is about it, other then adding water to the tub when it get low.

Any ideas? I mean these filters are expensive, I hope I don't have to spend $100 every 5 weeks to replace it.

Help! :roll:

Thanks in advance for your help!


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 Post subject:
PostPosted: Mon Nov 05, 2007 6:40 pm 
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Joined: Sun Apr 03, 2005 12:50 am
Posts: 921
Location: SW Florida
Have the dealer check for an out of calibration flow or pressure switch, provided the flow is acceptable.



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 Post subject: Will do
PostPosted: Mon Nov 05, 2007 6:48 pm 

Joined: Mon Oct 08, 2007 6:55 pm
Posts: 4
Location: San Jose, CA
Got the call into the dealer service rep. Thanks for the advice.

Do you have any idea how long those filters should last, even with pretty heavy use? Two cycles each night for six nights a week.


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 Post subject: flow error
PostPosted: Tue Nov 06, 2007 6:57 pm 

Joined: Tue Apr 03, 2007 6:19 am
Posts: 11
buy a second filter and change it regulary i always have a spare one ready to go and change the filter every month


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 Post subject: Filter change every month...
PostPosted: Tue Nov 06, 2007 7:04 pm 

Joined: Mon Oct 08, 2007 6:55 pm
Posts: 4
Location: San Jose, CA
Marty,

Are you using the microfilter, which is $100 a piece? Dang, tha can get expensive. Anyway, I have the service guy coming out tomorrow to check the error out. I am curious to see what he diagnoses.


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 Post subject: Resolution to Flow Errors
PostPosted: Wed Nov 07, 2007 3:09 pm 

Joined: Mon Oct 08, 2007 6:55 pm
Posts: 4
Location: San Jose, CA
The service tech came out and verified that the filter wa sin fact clogged up prematurley. I guess they have been seeing this problem pretty frequently since Sundance started using these micro-filtration filters. He recommneded I go back to the older style (smaller eats) style filter - 488, as this causes less problems and should last 6 months easily.

So I went returned my old filter in under warranty, since this was # 2 filter in the last 3 months. I am good to go for now. I will try and report back in a few months on the life of this filter versus the other.

Thanks guys!


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