http://www.jandy.com/html/productsupport/#manuals
I can't find an EG manual but a lot of the heaters are similar but with different types of control boards.
Look at the LG manual on the above site. Around page 30 it shows how to test the temperature sensor thermister located up in the water jacket. and the heater control.. If this diagram is close to your model setup it won't take much to locate the problem with a VOM meter. You may want to check out some of the other manuals on that site to see if any exactly match your heater and controls circuits.
lol