When describing your problem here are the things that will help us the most, so that we can help you: Note that the examples presented are TYPICAL. If it doesn't make sense, then don't worry about it and do the best you can.

1. Make, Model, and Year of Spa or Hot Tub, (If Known!)

2. Main Power Input, eg 115 dedicated circuit, 230 v circuit, or separate breakers for pump, blower, etc.

3. Type and/or Brand & Model of Control - Examples:
A. Unknown, it's a black box that says model PS-4
B. Balboa System 2000
C. Plastic Housing control that sits on top of the main pump.
D. Spa Builders LX-15
E. Len Gordon, FF-1094

4. Topside control; Air Pushbutton, or Electronic type, or electric switches.

5. Pump Configuration (Examples):
1 Main pump 115V, 1 Waterway Circulation Pump
2 Jet Pumps (230V), one is 2 Speed, other is single speed
1 Sta-Rite P2-R 230V 2 Speed next to Gas Heater

6. Thermostat: Knob on side of the house, knob on topside control, pushbuttons on topside control, knob on side of heater / controller.

7. Heater Type - Examples:
A. Gas
B. 2" Stainless Flow Thru, 15" long
C. Beer Stein looking thing, has two small hoses.
D. Plastic housing, looks weird, has water coming in at bottom and goes to spa on right

We may not actually need all of this information, or the details to this degree, but if you don't know where to start, then all of this will be of great benefit in helping you to solve your problem.

If you have a digital camera or the ability to send us photos of your controller, heater, circuit breaker box or whatever it is that is causing you problems with your spa/hot tub, they will greatly accelerate the process of diagnosis.

Lastly, if you go ahead and register here with a unique user name and a real email address, you will be notified automatically when we respond to your questions, making life a lot easier than having to come back and weed through a lot of "Guest" posts, trying to remember what the subject line of your topic was.

Sometimes we will change the subject line of the topic you started to a format that allows others to view them in a more organized way. For instance, a new topic with the subject of "Breaker trips when I turn on jets", will be changed to "1998 Cal Spa - Balboa 2000: Jets trip breaker". If you can come up with something along this line it will also simplify our task of keeping the forum more organized.

Thanks!

PS: Serial Numbers of Spas, Pumps, Controllers, and relays and such do us no good so that's one less thing for you to worry about!

Make, Model, and Year of Spa or Hot Tub, (If Known!) Hot Spot Sorento , April 2005

2. Main Power Input, eg 115 dedicated circuit, 230 v circuit, or separate breakers for pump, blower, etc. 110 V Dedicated with 20 amp breaker, and 10ka reset.

3. Type and/or Brand & Model of Control - Examples: Hot Spot Blue Box underneath with

4. Topside control; Air Pushbutton, or Electronic type, or electric switches. a small little push button type panel on that is part of the tub, on top edge, has a " - " and a " + " for temp, jet speed low & high, and light buttons

5. Pump Configuration (Examples): Only 1 ( 1 1/2 hp Wavemaster 6000 jet pump ) with low & high speed

6. Thermostat: Knob on side of the house, knob on topside control, pushbuttons on topside control, knob on side of heater / controller. buttons on the top control panel

7. Heater Type - electric
We may not actually need all of this information, or the details to this degree, but if you don't know where to start, then all of this will be of great benefit in helping you to solve your problem.

Hello everyone, I am new to the forum, and glad I found this site.
I have been going rounds with this hot tub now for 3 months, in my spare time, and it keeps winning.
the tub is 3 yrs old, we bought it new, we live in florida , so it is not in inclement weather, it is outside
on the back screened porch. the problem is: it will run fine for about 4-8 hours and when it is running it cycles a
lot , between low speed and off, I guess to regulate the temp. then after that time, I will go out there and lift the cover
and it will just be humming, ( the motor ) and the little red led panel that displays the temp. will have dots flashing by the
numbers of the temp. when I press the jet button to cycle through the motor speeds it just hums, and I noticed the
temp goes down after a while to tell me it is not heating. So I shut it off for 8-12 hours , plug it back in and it works fine for
another 4 - 8 hours.

what I have done so far:
I ressearched on the internet, and bought a new run capacitor, and a new start capcitor, di dnot change , if anything it made it
work for a shorter amount of time now. then I bought a new thermostat, that had now change. People say it could be the motor
but if the windings were going bad, wouldnt it get worse and wors, and only run for a matter of minutes ?
I took the motor in a few months back and they replaced a fork looking thing inside saying it was a broken switch . the motor seems
to work fine today, but I dont want to fill it with water knoing it will only work for a few hours. any one ever experience issues like this ?
THANK YOU !!