Did your dealer know you were using baqua spa? With baqua spa you MUST use their filter cleaner before using anything else on the filter. Otherwise, you get exactly what you have (sticky goo) and it is completely imposible at that/this point to clean it off. Only option now, I'm sorry to say, is to replace the filter(s).
From the baquaspa web site;
BaquaSpa requires a special Filter Cleaner to be used instead of your normal filter cleaner.
BaquaSpa is a coagulant which combines bacterial cells and other small particles into particles large enough to be trapped by the hot tub filter. The resulting deposit is a grey sticky film which can only be removed with BaquaSpa Filter Cleaner. Consequently, if you use BaquaSpa your hot tub filters must be cleaned with BaquaSpa Filter Cleaner. If any other cleaner is used prior to stripping the film, the cleaner and the film will combine to form a gum like substance which cannot be removed and your filter will have to be replaced.
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Hi I hope someone can help me. I have a Hot springs spa with tri-x filters and i am using baqua spa. My dealer gave me muriatic acid to clean my filters, it created a sticky yello substance on them that i cant get off. HELP!:(