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 Post subject: Just bought a Morgan Spa monaco 850 series My first hottub
PostPosted: Sat Jul 04, 2009 9:01 pm 

Joined: Sat Jul 04, 2009 8:56 pm
Posts: 7
Hello , I just purchased my first hottub and tried it out at the store. It will be delivered in about 10 days , I hope. Its a Monaco 850 series with all the bells and whistles. 40 yr warranty . I was amazed at how wonderful it was on my Peripheral Neuropathy. What do you all think of the brand Morgan and the Monaco. I hope I have not made a mistake. Thank you. Al


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 Post subject: Re: Just bought a Morgan Spa monaco 850 series My first hottub
PostPosted: Sun Jul 05, 2009 9:47 am 
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Joined: Tue Feb 24, 2004 9:20 pm
Posts: 310
Location: near San Francisco
40 year warranty???? Any idea what exactly is covered for 40 years?



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Dr. Spa™

Manufacturer of traditional wooden hot tubs,
and the finest insulating spa covers.

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 Post subject: Re: Just bought a Morgan Spa monaco 850 series My first hottub
PostPosted: Sun Jul 05, 2009 2:24 pm 

Joined: Sat Jul 04, 2009 8:56 pm
Posts: 7
Hello,,,,the 40 yr warranty is on the tub itself. It comes with a 6 year warranty on heaters, pumps (3) and electrical , including the stereo and lights. I am not a hot tub expert by any means , though I have tried many different types but this is the best one I have used and its theraputic help was incredible on my dieseases. It also comes with a 'Volcano" in the middle. Any help or suggestions or ratings for the Morgan spa would be helpful.....The people at the dealership were the best and very informative and cooperative. I was not impressed with any of the other dealers ,,,including the Sundance dealer. No one offered to let me try on out except Morgan. Thank you for your help....Al


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 Post subject: Re: Just bought a Morgan Spa monaco 850 series My first hottub
PostPosted: Sun Jul 05, 2009 9:22 pm 

Joined: Sun Jun 14, 2009 9:44 pm
Posts: 87
Location: Olympia, WA, USA
Is that 40 years on your site or do you have to ship the tub somewhere for service? Thats how many companies long term shell warranties work.



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Denny
Owner and general repair person for 2000 Dimension 1 Chairman
Learning as I go.
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 Post subject: Re: Just bought a Morgan Spa monaco 850 series My first hottub
PostPosted: Sun Jul 05, 2009 10:17 pm 

Joined: Sat Jul 04, 2009 8:56 pm
Posts: 7
Hello,,,,, Morgan Co has a full time dealership here with competent people and service dept so I felt more confident with these people than the others I checked in with. Do you know if I have a good spa or not with the Monaco 850 series? Thanks , Bill


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 Post subject: Re: Just bought a Morgan Spa monaco 850 series My first hottub
PostPosted: Mon Jul 06, 2009 2:29 pm 

Joined: Sun Jun 14, 2009 9:44 pm
Posts: 87
Location: Olympia, WA, USA
Actually I know absolutely nothing about Morgan Spas, I was just intrigued by your claims of a 40 year warranty. Just bear in mind, as I said, that some long term factory spa warranties require the owner to ship the spa back to the factory for any required warranty work. Dimension 1 does this (after the first 7 years I believe) if I want any warranty work done on my 7' x 7' spa I have to ship it back to California even though they have a dealer within 2 miles of my home. Kind of a BS warranty if you ask me. Since you already bought your spa just enjoy it and don't worry about it -- not much you can do about it now anyway.



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Owner and general repair person for 2000 Dimension 1 Chairman
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